An Allstate rental car insurance policy covers rental cars when you are involved in a car accident. This service covers one car or multiple cars. In addition to rental car reimbursement, Allstate policies cover several discounts for your car, including rental car coverage. Read on to know more. Below is a comparison of various Allstate rental car policies. While each company offers different types of coverage, we’ve reviewed each based on customer service and complaint ratios.
Allstates complaint ratio
The number of consumer complaints filed against Allstate exceeds that of most major competitors. Most complaints are based on unfair claims settlement practices. The National Association of Insurance Commissioners oversees complaints. In 2005 and 2006, Allstate tied with Farmers Insurance for the highest complaint ratio. While Allstate is still a popular insurance company, it still lags behind other major competitors. What can customers do to improve a company’s complaint ratio?
It received four times more complaints than American families. For this reason, companies with high complaint ratios can be a red flag. A company’s complaint ratio index is adjusted to reflect the size of its operations. If the complaint index is greater than one, the company is not fulfilling its customer obligations.
Fortunately, the company performs better than the average insurance provider in customer satisfaction surveys. Consumer Affairs has filed more than 400 complaints against Allstate, but there are more than a thousand four-star reviews. The National Association of Insurance Commissioners calculates a complaint index for each life insurance provider. The index measures the number of complaints per million policies, and Allstate scores well above that.
The company developed a complex pricing system using credit scores and multiple rate “tiers.” These systems have no clear relation to the risk borne by the customer.
Types of coverage offered
This covers you in the event of an accident with another driver, including yourself. It also covers damage to other drivers’ property. But if you’re renting a car, make sure to get full coverage. It will also cover repairs to your rental car. This coverage is especially useful if you rent a car for business purposes.
Rental car insurance from Allstate will usually cover the rental costs of driving the rental car as well. Your Allstate policy will also cover the cost of driving a rental car while your vehicle is being repaired. While this coverage is important for any rental car, it’s worth paying extra for.
Discounts are available
Allstate Motor Club employees are eligible for exclusive employee discounts with all top car rental companies, including Budget, Hertz, and Enterprise. Lifetime registration is also free for Allstate employees. Allstate employees can also use employee discounts with select hotels.
Another option is to combine home insurance with auto insurance. If you now drive multiplayer vehicles or pay electronically. So you can save more money. Allstate also has teenSMART discount programs, suitable for teens, and responsible payer discounts for those who have completed driver’s education. And last but not least, an exclusive driver discount. If you have an accident, you can save a lot of money when you bundle home and auto insurance with Allstate.
Should you purchase additional coverage?
Another option is an umbrella policy. A personal auto insurance policy will cover you if you are involved in an accident. It may not cover rental cars while you are outside the US or traveling for business. However, if you plan to use your Allstate rental car on a long-term basis, it’s worth purchasing additional coverage. For example, you can purchase rental reimbursement coverage if you are planning to drive a foreign car.
Another option to consider is renting a car from Allstate. Allstate policies have very limited and comprehensive limits and do not include collision coverage. You will need to call customer service for a customized quote.