State Auto home insurance is affordable and available in nearly 30 states. The company offers a Start-Up discount and discounts for multiple policies. However, their customer service is generally less than stellar. Here is a closer look at the company’s home insurance policies. You can use Insurify to compare quotes and see which is the best fit for your needs. Read on to find out what to expect. State Auto has been in business for over 90 years, but its reputation for poor customer service is a reason to avoid it.
State Auto offers affordable home insurance in 28 states
State Auto is an auto insurance company with a number of different insurance coverage types. They offer car insurance, renters insurance, condo owners insurance, dwelling fire coverage, and even home and business insurance. While they are not available in every state, they do have local agents who can help you determine which type of policy is right for you. State Auto also offers business insurance, cyber protection, and workers’ compensation, as well as farm umbrellas.
For home insurance, you should compare coverage limits, deductibles, and customer service. Compare the number of consumer complaints that a company has, which may indicate poor customer service. If a company has many complaints, it may be a bad choice. State Auto offers affordable home insurance in 28 states, as well as individual coverage options. If you’ve been a customer for more than three years, you’ll also be eligible for discounts on home insurance.
Another benefit of this insurer is the amount of customizability it offers. Because they don’t include basic features in its base policies, you can customize your coverage with optional endorsements. These include coverage for utility service lines and home appliance breakdown. The company recommends the addition of “Protection Plus” to enhance coverage. However, if you don’t want to pay for these premiums up front, consider a different insurance company.
While State Auto offers affordable home insurance in 28 states, the company’s reputation isn’t a good indicator of how well the company will handle a claim. Consumer complaints are important in choosing a company, and it’s important to know that a good insurer can handle your claim quickly. State Auto offers a customer service portal where you can pay your bill, view your policy, and file a claim. Consumer complaints are generally lower when dealing with an insurance company.
It offers a Start-Up discount
You can also take advantage of the company’s accident prevention course to qualify for an auto insurance discount. You must complete the course within 36 months of purchasing the policy. The state auto home insurance company also offers a discount to drivers who install anti-theft devices in their vehicles. Another discount available is for students who maintain an average GPA of 3.0. These discounts are available for new policy holders as well as for customers who purchase multiple policies with the same company.
Another way to save money on State Auto home insurance is to purchase a FORTIFIED home. Newer homes are more likely to withstand damage to the roof. Some roofing materials are stronger than others and may be eligible for discounts. Check with your agent for information about specific discounts. Often, newer homes will qualify for discounts. This discount varies by state and individual. Whether you’re looking for a starter home or a vacation home, there are several things you can consider.
It offers discounts for multiple policies
Many insurance carriers give out multi-policy discounts to encourage customers to stay with them. However, because consumers can now easily switch policies online, the multi-policy discount does not always increase the retention rate of customers. In fact, if you want to get a discount on your car insurance, it is better to have multiple policies. Many insurers consider multiple policies when quoting your insurance rates. If you have several policies with the same carrier, you can get a 10% or 20% discount on your overall premium.
It has a poor customer service reputation
Many customers have reported a lackluster experience with State Auto home insurance. Customers have referred to the company as unethical and say that they were unable to receive reimbursements for covered losses. In addition, many customers report ongoing problems with communication after canceling their policies. Others claim that they were issued insurance policies without their knowledge. The following are a few of the reasons why State Auto home insurance has a bad reputation with customers.
In the past three years, State Auto has received a mixed reputation for customer service. According to the National Association of Insurance Commissioners, seven policyholders have complained about the company. This has resulted in a high Complaint Index of 2.69, well above the national average of 1.00. Still, despite these complaints, the company’s AM Best financial strength rating is excellent. Therefore, it may be a good idea to look at the company’s financial strength and complaint index before making a decision.
Before deciding to purchase a policy from State Auto, it is important to compare coverage limits and deductibles. Read consumer complaints to determine whether the company provides high-quality service. If a company has a high number of complaints, this may be a sign of poor customer service. Luckily, State Auto offers individual coverage options for those with three years of service. If you aren’t happy with your current policy, you can always switch to a different company.
If you are looking for home insurance coverage, consider State Auto. While their average car insurance rate is slightly higher than the national average, their home insurance rates are lower. The company has a poor reputation for customer service. Despite its average car insurance rate, they have a poor customer service reputation, according to the NAIC’s complaints index. You can even get a free quote online, eight days before the policy takes effect.